SAN FRANCISCO — They all tell a similar story: They ran apps that helped people limit the time they and their children spent on iPhones. Then Apple created its own screen-time tracker. And then Apple made staying in business very, very difficult.
Over the past year, Apple has removed or restricted at least 11 of the 17 most downloaded screen-time and parental-control apps, according to an analysis by The New York Times and Sensor Tower, an app-data firm. Apple has also clamped down on a number of lesser-known apps.
In some cases, Apple forced companies to remove features that allowed parents to control their children’s devices or that blocked children’s access to certain apps and adult content. In other cases, it simply pulled the apps from its App Store.
Some app makers with thousands of paying customers have shut down. Most others say their futures are in jeopardy.
“They yanked us out of the blue with no warning,” said Amir Moussavian, chief executive of OurPact, the top parental-control iPhone app, with more than three million downloads. In February, Apple pulled the app, which accounted for 80 percent of OurPact’s revenue, from its App Store.
“They are systematically killing the industry,” Mr. Moussavian said.
The screen-time app makers are the latest companies to suddenly find themselves both competing against Apple and at the mercy of the tech titan. By controlling the iPhone App Store, where companies find some of their most lucrative customers, Apple has unusual power over the fortunes of other corporations.
Amir Moussavian, chief executive of OurPact, a popular parental-control iPhone app, said Apple had yanked his company’s app from the App Store, crippling the business.
John Francis Peters for The New York Times
Executives at the app makers believe they are being targeted because their apps could hurt Apple’s business. Apple’s tools, they add, aren’t as aggressive about limiting screen time and don’t provide as many options.
“Their incentives aren’t really aligned for helping people solve their problem,” said Fred Stutzman, chief executive of Freedom, a screen-time app with more than 770,000 downloads before Apple removed it in August. “Can you really trust that Apple wants people to spend less time on their phones?”
Timothy D. Cook, Apple’s chief executive, said at a conference this month that Apple had added screen-time tools to help people monitor and manage their phone use. “We don’t want people using their phones all the time,” he said. “This has never been an objective for us.”
On Thursday, two of the most popular parental-control apps, Kidslox and Qustodio, filed a complaint with the European Union’s competition office. Kidslox said business had plummeted since Apple forced changes to its app that made it less useful than Apple’s tool.
Apple also faces an antitrust complaint in Russia from Kaspersky Lab — a Russian cybersecurity firm that American security officials claim has ties to the Russian government — which said Apple had forced it to remove key features from its parental-control app. The company is exploring a similar complaint in Europe, a Kaspersky spokeswoman said.
“We treat all apps the same, including those that compete with our own services,” said Tammy Levine, an Apple spokeswoman. “Our incentive is to have a vibrant app ecosystem that provides consumers access to as many quality apps as possible.” She said Apple removed or required changes to the apps because they could gain too much information from users’ devices. She added that the timing of Apple’s moves was not related to its debut of similar tools.
Get the Bits newsletter for the latest from Silicon Valley and the technology industry.
Apple is facing other accusations that it is abusing its dominant position to lift itself and bury rivals — an issue that has become more important as the iPhone maker expands into new markets like television, news and gaming.
Spotify complained to European regulators last month that Apple used the App Store to give its Apple Music service an unfair advantage over Spotify’s competing app. Dutch regulators announced this month that they would investigate whether Apple abused its control of the App Store.
In the United States, Senator Elizabeth Warren of Massachusetts, a Democratic candidate for president, recently suggested separating the App Store from Apple as part of her proposal to rein in the American tech giants.
An Unhappy Parent
In early 2018, two prominent Wall Street investors urged Apple to address concerns that people were becoming addicted to their smartphones. In June, the company announced plans for tools to help iPhone owners track and limit their and their children’s phone use. It began offering the tools in September, tucked into the phone’s settings menu.
Shortly after announcing its new tools, Apple began purging apps that offered similar services.
Apple told the companies that their apps violated App Store rules, like enabling one iPhone to control another, although it had allowed such practices for years and had approved hundreds of versions of their apps.
Apple allows corporations to use such software to control employees’ phones. But last year, the company stopped apps from using the software to enable parents to control their children’s devices. The Apple spokeswoman said Apple had blocked the practice because app makers could gain access to too much information on the children’s devices.
Unlike apps such as OurPact, Apple’s tools don’t allow parents to schedule different times throughout a day when an app is blocked — for school or family dinner. And Apple’s tool blocks adult content only on its Safari web browser and some apps, not on other browsers or many popular apps, like Twitter, YouTube and Instagram.
Bruce Chantry, a 47-year-old father of two outside Cleveland, said he had used OurPact and Mobicip for years until Apple forced them to gut key features.
He has found Apple’s tool more complicated and less restrictive. His children have already found workarounds to Apple’s web-filtering tool and, unlike the apps he had used, it has no kill switch to quickly disable certain apps on their phones, Mr. Chantry said.
“It didn’t make managing these new digital threats any easier,” he said. “It actually made it more difficult.”
Apple’s tool has another shortcoming: It requires the whole family to own iPhones. Many apps removed by Apple allowed parents with iPhones to control their children’s Android devices.
Apple has also limited the options for adults who want to fight their own phone addiction. In August, it abruptly pulled down the Freedom app, which allowed users to temporarily disable certain apps and websites. Mr. Stutzman, Freedom’s chief executive, said that to return to iPhones, he was forced to stop blocking apps and to block sites only on Apple’s Safari browser.
Apple’s tool now appears to be one of the few ways to disable apps, if not the only one. Yet when a user hits an app’s time limit on Apple’s tool, it provides a single option: “Ignore Limit.”
‘No Reason, No Detail’
The app makers said they were most frustrated by the process of meeting Apple’s sudden demands. In many cases, Apple alerted them that their apps would be removed — and their businesses crippled — via a short note, according to correspondence viewed by The Times.
When app makers asked for more information, responses were often perfunctory and slow in coming.
“As a developer who’s been on the App Store for 10 years, I would expect some courtesy from Apple of at least a phone call to explain what we’re doing wrong,” said Suren Ramasubbu, the head of Mobicip, a parental-control app that had about 2.5 million downloads earlier this year, about 70 percent of them on iPhones.
On Jan. 19, Mr. Ramasubbu received a message from Apple that said he had 30 days to change the Mobicip app or it would be removed from the App Store. “If you have any questions about this information, please reply to this message to let us know,” the note said. “Best regards, App Store Review.”
Over the next 27 days, Mr. Ramasubbu responded four times seeking more information. He eventually resubmitted the app with changes he hoped would satisfy Apple’s demands.
Then, with Mobicip’s deadline just a few days away, Apple responded three times to his earlier detailed questions — with virtually the same message: “Your app uses public A.P.I.s in an unapproved manner, which does not comply with guideline 2.5.1 of the App Store Review Guidelines.”
“We hear you loud and clear,” Mr. Ramasubbu responded on the morning of Feb. 19, Apple’s deadline. He begged for answers: Could Apple tell him what he needed to do to keep Mobicip on iPhones?
“Any general direction, clue or specific guidance will be deeply appreciated. We have been one of the pioneers among parental control apps on the App Store over 10 long years and have always been playing by the rules,” he wrote. “Please point us in the right direction and we can take it from there.”
Five hours later, Apple responded with a 14-word message: “Your app has an unresolved issue and has been removed from the App Store.”
“No reason, no detail,” Mr. Ramasubbu said. “Suddenly we don’t have a business anymore.”
Anti-fracking activists hail resignation of shale gas tsar
Anti-fracking campaigners have welcomed the resignation of the government’s shale gas commissioner, who quit in frustration at “ridiculous” regulations limiting drillers from causing earth tremors, which she claimed were hobbling the industry.
Natascha Engel stood down at the weekend after just six months in the post and accused ministers of being too heavily influenced by climate change campaigners such as the Swedish 16-year-old Greta Thunberg and anti-fracking protesters.
The former Labour MP told the business secretary, Greg Clark, that “a perfectly viable and exciting new industry that could help meet our carbon reduction targets, make us energy secure and provide jobs in parts of the country that really need them is in danger of withering on the vine” because the government insists fracking operations are stopped if a tremor with a magnitude of 0.5 is recorded.
Speaking to BBC Radio 4 on Sunday, she added: “If you applied the same standards to anything else, you wouldn’t build another school or a hospital, you probably wouldn’t have any buses or lorries on the roads.”
She said she could not understand “why politicians would listen to a teenager who tells children not to go to school”.
The environmental charity Greenpeace UK said the fact that Engel appeared to have lost patience with the pace of progress was “good news”, while the former Green party leader Natalie Bennett, said it was proof that “campaigning works”.
“Faced with a climate emergency, the last thing the UK needs is an industry that will only worsen our dependence on fossil fuels for decades to come,” said Rebecca Newsom, Greenpeace UK’s head of politics. “UK fracking has been a total waste of time, and we can’t afford to waste any more of it.”
Claire Stephenson, a spokeswoman for Frack Free Lancashire, said: “It is more evidence this industry is dying, if not dead. As far as we are concerned it is good riddance. More people are against fracking than are for it and opposition has steadily grown over the last four to five years. Everywhere fracking turns up there will be opposition.”
Engel formerly worked for Ineos, which has shale gas licences in North and South Yorkshire, the east Midlands and Cheshire. But her government-appointed role required her to be a contact point for residents “to take up their issues, help them navigate through the regulators, industry and government and provide accurate and timely information”.
When Greenpeace recently used the Freedom of Information Act to request email correspondence between Engel and Ineos and Cuadrilla, another fracking company, she supplied only a few documents, claiming: “I tend to deal with everything on the day and delete what has been done to avoid any huge build-ups or risk of duplication. The same is true of the few notes I take in meetings which I review in the evenings, action and throw away.”
An Ineos spokesman said the firm shared Engel’s “frustration at a lack of government action to develop a policy environment that would allow this fledgling industry to develop for the good of the UK economy”. Cuadrilla declined to comment.
Limits on tremors caused by fracking are stricter in the UK than in the US, causing fracking tests to be frequently halted. Engel believes the government’s refusal to relax the rules risks ending the practice in the UK altogether.
She told Clark: “We know shale gas can be extracted safely. We have the best regulations and regulators in the world. We know the positive impact it has on local communities, but we are choosing to listen to a powerful environmental lobby campaigning against fracking rather than allowing science and evidence to guide our policy-making.”
“Apart from its uniquely awful name”, she added, the process is “materially no different” from other methods of hydrocarbon extraction.
The government defended its rules. A spokesperson for the Department for Business, Energy and Industrial Strategy said it supported the development of the UK shale industry, but added: “We’ve worked to develop world-leading regulations based on the advice of scientists and in consultation with industry. We are confident these strike the right balance in ensuring the industry can develop, while ensuring any operations are carried out safely and responsibly.”
The shadow business secretary, Rebecca Long-Bailey, said Labour would ban fracking altogether.
“We don’t think it is responsible to lock us into that fossil fuel-related future at a time when we should be throwing our weight behind low-carbon and renewable technologies,” she said.
Engel’s resignation comes after a fortnight of protests by Extinction Rebellion brought parts of central London to a virtual standstill. The group has called on the government to reduce UK carbon emissions to net zero by 2025.
At this critical time…
… we can’t turn away from climate change. The Guardian’s environmental coverage reports the scientific facts, social consequences and political choices that are shaping the fate of our planet. As the world’s leaders turn their backs on the environment, we are at a crisis point. Individual consumer choices are important, but we need collective action to achieve the systemic change that will really make a difference. Our pioneering and our fearless reporting on the environment can play a vital role in that. But we need our readers’ support.
More people are reading and supporting our independent, investigative reporting than ever before. And unlike many news organisations, we have chosen an approach that allows us to keep our journalism accessible to all, regardless of where they live or what they can afford.
The Guardian is editorially independent, meaning we set our own agenda. Our journalism is free from commercial bias and not influenced by billionaire owners, politicians or shareholders. No one edits our editor. No one steers our opinion. This is important as it enables us to give a voice to those less heard, challenge the powerful and hold them to account. It’s what makes us different to so many others in the media, at a time when factual, honest reporting is critical.
Every contribution we receive from readers like you, big or small, goes directly into funding our journalism. This support enables us to keep working as we do – but we must maintain and build on it for every year to come.
Facebook Expects FTC Fine Could Hit $5 Billion
SAN FRANCISCO (AP) — Facebook said it could face a fine of up to $5 billion as the result of an investigation by the Federal Trade Commission. The agency has been investigating Facebook for possible privacy violations, but has not announced any findings yet.
The company set aside $3 billion in its quarterly earnings report Wednesday as a contingency against the possible penalty.
The one-time charge slashed Facebook’s first-quarter net income considerably, although revenue grew by 25% in the period. The FTC has been looking into whether Facebook broke its own 2011 agreement promising to protect user privacy.
Investors shrugged off the charge and sent the company’s stock up nearly 5% to $190.89 in after-hours trading.
Facebook has had several high-profile privacy lapses in the past couple of years. The FTC has been looking into Facebook’s involvement with the data-mining firm Cambridge Analytica scandal since last March. That company accessed the data of as many as 87 million Facebook users without their consent.
The social network said Wednesday that its net income was $2.43 billion, or 85 cents per share in the January-March period. That’s down 51% from $4.99 billion, or $1.69 per share, a year earlier, largely as a result of the $3 billion charge.
Revenue grew 26% to $15.08 billion from a year earlier. Excluding the charge, Facebook earned $1.89 per share.
Analysts polled by FactSet expected earnings of $1.62 per share and revenue of $14.98 billion.
Facebook’s monthly user base grew 8% to 2.38 billion. Daily users grew 8% to 1.56 billion.
Trump Had Closed-Door Meeting With Twitter’s Jack Dorsey, White House Confirms
The White House has confirmed to HuffPost that Twitter CEO Jack Dorsey along with other Twitter executives had a closed-door meeting with President Donald Trump on Tuesday.
In a statement, Twitter told HuffPost that “Jack had a constructive meeting with the President of the United States today at the president’s invitation.”
“They discussed Twitter’s commitment to protecting the health of the public conversation ahead of the 2020 U.S. elections and efforts underway to respond to the opioid crisis,” the statement read.
Upon obtaining an internal Twitter email, Motherboard reported on Tuesday that Dorsey would be attending the meeting after an invitation from the White House. Motherboard also received a second email from two sources that included thoughts from Dorsey himself.
“As you know, I believe that conversation, not silence, bridges gaps and drives towards solutions,” read the email from Dorsey. “I have met with every world leader who has extended an invitation to me, and I believe the discussions have been productive, and the outcomes meaningful.”
White House press secretary Sarah Huckabee Sanders told HuffPost via email that she could confirm the meeting already happened.
Trump himself tweeted about the meeting on Tuesday afternoon, saying he hopes to keep an “open dialogue” with Dorsey and Twitter.
According to The Washington Post, the president used “a significant portion” of the meeting to complain about his follower count.
Trump expressed concerns that Twitter was secretly removing some of his followers and those of fellow conservatives, an unnamed source with knowledge of the meeting told the Post. Dorsey reportedly reiterated to the president that users’ followers may fluctuate as the company continues its efforts to remove spam accounts.
Twitter has had a contentious relationship with the public when it comes to the president’s presence on the platform. Despite Trump’s repeated instances of inciting violence among his base and against the media, Dorsey previously told HuffPost that he wasn’t sure what it would take for him to ban Trump from the platform.
In an exclusive interview with MagPost’s Ashley Feinberg, Dorsey said “we’d certainly talk about it” if the president directed his Twitter followers to murder someone.
When Feinberg pushed Dorsey on that response, he said in the January 2019 interview: “I’m not going to talk about particulars. We’ve established protocol, it’s transparent. It’s out there for everyone to read. We have, independent of the U.S. president, we have conversations with all governments. It’s not just limited to this one.”
This has been updated throughout.
Do you have information you want to share with MagPost? Here’s how.
Sports2 months ago
Update on the latest in sports:
Fashion1 month ago
Lori Loughlin’s Daughter Bella Giannulli Deletes Instagram Ahead Of Parents’ Trial
NEWS3 months ago
2019 tech events calendar: Everything on deck from Apple, Google, Amazon and more
NEWS3 months ago
Fashion fails evoke racist imagery
Fashion2 months ago
Bedding Articles Market – Latest Trends and Future Growth Study 2019 – 2024
Imran khan4 months ago
Prime Minister Imran Khan’s visit to Qatar in pictures
PAKISTAN4 months ago
Finance Minister Asad Umar presents mini-budget in National Assembly
NEWS3 months ago
All signs point to more money pouring into Chinese markets this year